Privacy Policy
Last Updated: 12 December 2025
Thank you for choosing automaticx.ai (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, dashboard, and services related to app review monitoring and AI-generated responses.
By accessing or using automaticx.ai, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1. Information You Provide
Account Information: Name, email address, password, and other details you enter during signup.
App Store & Play Store Credentials: API keys or access tokens required to fetch app reviews (if applicable).
Billing Information: Payment details processed securely through third-party providers (we do not store full credit card information).
1.2. Information Collected Automatically
When you use the platform, we may collect:
IP address
Device and browser details
Usage data (pages visited, features used)
Log data for security and debugging
1.3. App Review Data
To provide our service, we fetch:
App Store & Play Store reviews
Review text, rating, timestamps
Reviewer name or ID as provided by the store
This data is processed solely to deliver features such as monitoring, replying, analytics, and automation.
2. How We Use Your Information
We use your information to:
Provide and maintain the automaticx.ai platform
Fetch, analyze, and generate replies for your app reviews
Deliver real-time review notifications
Improve the performance and functionality of our service
Offer customer support
Understand product usage for improvement
Process payments and subscriptions
Maintain security, prevent misuse, and enforce terms
We do not sell or rent your data to anyone.
3. How We Share Your Information
We may share information only with:
3.1. Service Providers
Trusted third parties who help us run the platform, such as:
Hosting and cloud infrastructure
Payment processors
Analytics tools
Notification services
These providers follow strict confidentiality and data protection requirements.
3.2. Legal Requirements
We may disclose information if required by:
Law
Court order
Government request
To protect rights, safety, or prevent fraud
We never share your data for advertising purposes.
4. Data Storage & Security
We take strong measures to protect your data:
Encrypted database storage
Secure HTTPS communication
Industry-standard access controls
Regular security monitoring
No storage of sensitive App Store or Play Store passwords
Limited internal access to user data
However, no system is 100% secure. By using the service, you acknowledge inherent risks of online data transmission.
5. Your Rights & Choices
Depending on your region, you may have the right to:
Access your data
Update or correct your data
Request removal of your account
Export your data
Opt out of emails or notifications
You can exercise these rights by contacting us at:
📩 info@automaticx.ai
6. Data Retention
We retain your information as long as your account is active.
After you delete your account:
Review data and logs are removed within 30 days
Billing records may be retained as required by law
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content, privacy policies, or practices.
8. Children’s Privacy
automaticx.ai is not intended for children under 13 (or under the minimum age allowed by local law).
We do not knowingly collect data from children.
9. International Data Transfers
Your information may be stored or processed in regions outside your country.
We ensure such transfers follow applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy, reach out to us: