Terms of Use

Last Updated: 12 December 2025

Welcome to automaticx.ai (“Company”, “we”, “us”, “our”).
These Terms of Use (“Terms”) govern your access to and use of our website, dashboard, and services related to app review monitoring and AI-generated responses (collectively, the “Services”).

By accessing or using automaticx.ai, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Account Registration

To use certain features, you must create an account.

You agree to:

  • Provide accurate account information

  • Keep your login credentials secure

  • Notify us immediately of unauthorized access

  • Not share or resell access to your account

We are not responsible for losses due to stolen or compromised passwords.

2. Use of Our Services

2.1. License

We grant you a limited, non-transferable, non-exclusive license to use the Services for your personal or business use.

2.2. Restrictions

You agree not to:

  • Use the Services for illegal activities

  • Reverse engineer or modify our platform

  • Use our AI outputs for harmful or misleading purposes

  • Attempt to bypass security or access unauthorized areas

  • Interfere with the performance of the Services

We reserve the right to suspend or terminate accounts violating these rules.

3. App Store & Third-Party Integrations

automaticx.ai connects with third-party platforms such as:

  • Google Play Store

  • Apple App Store

  • Analytics or notification systems

You are responsible for:

  • Ensuring your use complies with their terms

  • Maintaining valid API credentials or tokens

  • Ensuring we have permission to fetch and reply to your data

We are not responsible for downtime caused by third-party services.

4. AI-Generated Responses

Our platform uses artificial intelligence (AI) to generate review replies.

By using the Services, you acknowledge that:

  • AI responses may not always be perfect

  • You are responsible for reviewing and approving replies (if enabled)

  • We are not liable for any damages resulting from automated or user-approved responses

  • You grant us permission to process your review data for reply generation

5. Payments & Subscriptions

5.1. Billing

Some features require a paid subscription. By subscribing, you authorize us or our payment partners to charge your payment method.

5.2. Renewals

Subscriptions renew automatically unless canceled before the next billing cycle.

5.3. Refunds

Refunds are handled according to our Refund Policy (available separately, if provided).
Unless otherwise stated, all payments are non-refundable.

6. Intellectual Property

All content, branding, algorithms, features, and materials of automaticx.ai are owned by us or our licensors.

You agree not to:

  • Copy, distribute, or reproduce platform content

  • Create derivative works

  • Use our trademarks without permission

You retain ownership of:

  • Your account data

  • Reviews fetched from app stores

  • Brand assets used for reply customization

7. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use your data.

By using automaticx.ai, you consent to the practices described in the Privacy Policy.

8. Disclaimers

automaticx.ai is provided “as is” and “as available”, without warranties of any kind.

We do not guarantee:

  • That the Services will be uninterrupted or error-free

  • Accuracy or completeness of AI-generated replies

  • That reviews will always be fetched on time due to third-party limitations

To the fullest extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, automaticx.ai shall not be liable for:

  • Loss of profits

  • Loss of data

  • Indirect or consequential damages

  • Errors caused by external platforms (Google, Apple, etc.)

  • Issues arising from AI-generated content

Our total liability in any case shall not exceed the amount paid by you in the last 3 months of your subscription.

10. Termination

We may suspend or terminate your account if:

  • You violate these Terms

  • We detect suspicious or abusive activity

  • We discontinue the Service

You may terminate your account at any time by contacting support.
Upon termination, your access will be revoked immediately.

11. Changes to Terms

We may update these Terms from time to time.
The updated version will be posted on our website with a new “Last Updated” date.

Your continued use of the Services means you accept the updated Terms.

12. Contact Information

If you have questions about these Terms, you can reach us at:
📩 support@automaticx.ai
🌐 automaticx.ai

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